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Spin Casino - Casino is stalling

UNRESOLVED
Complaint Info
Disputed casino Spin Casino
Reason Verification issues
Amount $ 15000
Moonriver789 Canada
Posted on April 16, 2020

Good afternoon. I ask you to consider my complaint about the spin casino that blocked my account. I won $ 15,000 in a casino and sent them verification documents. The documents passed the verification successfully, for which I received a corresponding letter. Today I couldn’t log into my account, as it turned out they blocked it. In the chat they told me that they didn’t receive the documents and requested them again without giving an explanation why they blocked me. Please help me figure this out.

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