Good afternoon. I ask you to consider my complaint about the spin casino that blocked my account. I won $ 15,000 in a casino and sent them verification documents. The documents passed the verification successfully, for which I received a corresponding letter. Today I couldn’t log into my account, as it turned out they blocked it. In the chat they told me that they didn’t receive the documents and requested them again without giving an explanation why they blocked me. Please help me figure this out.
Complaint Info
Spin Casino Complaints
- 1 of 20 resolved
- 3 days avg response
- 3 days avg complaint life
- 4,416 USD avg amount
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Unresolved
Spin Casino - Refusing to give back my money that they held incorrectly
$240
Unresolved
Spin Casino - Refusing to give back my money that they held incorrectly
I had played this casino only a couple of times as I usually play elsewhere, I finally hit something decent it was a little above $2500 when I go to ...
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Unresolved
Spin Casino - Delayed refund of 300 inr for two weeks by now
₹300
Unresolved
Spin Casino - Delayed refund of 300 inr for two weeks by now
On Feb. 20 I deposit 300 in spin casino but not able to play any slot or live games. I speak with the agent he told to do clear cookies cache and ask ...
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Unresolved
Spin Casino - Has no reason to deduct half of my withdrawal
$80
Unresolved
Spin Casino - Has no reason to deduct half of my withdrawal
Spin Casino deducted 80$ out of 156$ of my withdrawal. According to its live chat staff, because of a debit problem, the casino had to advance funds ...
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Unresolved
Spin Casino - Deposit amount not credited
₹5,000
Unresolved
Spin Casino - Deposit amount not credited
On August 8th I made 1 deposits using UPI, I contacted the chat because it had been over an hour, and I could see my transaction on the wallet, they ...
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