Hello all, first of all sorry for my bad english.
2019-11-13 i was making withdrawal via bank trasfer ( 600 euros )
2019-11-15 my bank rejected money and sent back to Slottyvegas bank, for the reason, that do it directly to visa card.
2019-11-18 i wrote a letter to Slottyvegas about the situation, i send screenshot from my bank incomes, i send a letter from my bank, which provides that money wasnt accepted, even my bank called to Slottyvegas bank, and they approved, that money is refunded to Slottyvegas.
I did all the job, to improve, that money doesnt reach me, and wrote letters each day, if there is any information about my situation.
Today is 1 month, i think 1 month is a lot of time to reach the bank in any way, to end this uncomfortable situation. I like to play here, i like to spend some money here and this is casino is very good for menu's and games selection, but i am tired to write letter each day for same reason, and get an answer we are investigating... Maybe here, i will find peace :)