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Pulsz Casino - No one contacting me back

RESOLVED

Complaint Info

Disputed casino

Pulsz Casino

Amount

$ 2400

4 months ago

Hello I’m hopping I can get some help this has happened to me before on this site and this time it’s taking over two weeks for me to even get a email back from them. I redeemed a week prior to hitting something small again but mind you I’ve been playing 2k weekly and literally they now say they need to verify me all over again when it’s all the same thing I went thru before and when I ask them what I need to send over they ghost me and won’t reply back to me and when I try to write in the chat it won’t even let me talk to anyone anymore! I’m not understanding. I have two redemptions one for $2k and another for $400. Can someone help me with this matter they are the worst when it comes to these things!

AskGamblers
4 months ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

4 months ago

Hello I have finally got in touch with them and they have released the funds.
Thank you

AskGamblers
4 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.