Hello I’m hopping I can get some help this has happened to me before on this site and this time it’s taking over two weeks for me to even get a email back from them. I redeemed a week prior to hitting something small again but mind you I’ve been playing 2k weekly and literally they now say they need to verify me all over again when it’s all the same thing I went thru before and when I ask them what I need to send over they ghost me and won’t reply back to me and when I try to write in the chat it won’t even let me talk to anyone anymore! I’m not understanding. I have two redemptions one for $2k and another for $400. Can someone help me with this matter they are the worst when it comes to these things!
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Hello I have finally got in touch with them and they have released the funds.
Thank you
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Pulsz Casino Complaints
- 55 of 165 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,719 USD Avg. Amount
-
Unresolved
Pulsz Casino - Pulsz not paying out
$1,200
Unresolved
Pulsz Casino - Pulsz not paying out
I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and ...
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Unresolved
Pulsz Casino - Redemption non payout along with account being locked
$23,993
Unresolved
Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
Read more
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