I'm a relatively new player with a fully verified account on CCC. I have fully verified my account and received 3 redemptions around $100 without any issues before. On 4/24/2025 I initiated a redemption of $5102.89 and it has been "In Progress" ever since. I asked their support and I'm getting automated responses. I created a ticket but it was promptly closed with a generic comment saying "Our redeem team is working on all redeems, rest assured we will do our best to approve your redeems in a timely manner."
Complaint Info
Crown Coin Casino paid me yesterday so this has been resolved. Please close this complaint. Thanks!
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Crown Coins Casino Complaints
- 5 of 12 resolved
- 2 days avg response
- 4 days avg complaint life
- 3,517 USD avg amount
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Resolved
Crown Coins Casino - Redemption still in progress
$2,300
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Crown Coins Casino - Redemption still in progress
I have been waiting for a total of five days for my $2300 redemption to be approved. I have never had to wait this long before; at most, it takes 25 ...
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Crown Coins Casino - 3171 removed with no clear explanation
I requested a redemption for $3,171.90 from CrownCoins Casino earlier this week. The request was later rejected, and my entire SC balance was removed ...
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Crown Coins Casino - Redemption rejected
$3,150
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Crown Coins Casino - Redemption rejected
Hello,I have been having issues with Crown Coins for months now.I put in a redemption request, and they sit there for weeks without being approved.3 ...
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Crown Coins Casino - Crown Coins delayed redemption
$300
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Crown Coins Casino - Crown Coins delayed redemption
I have been waiting over 72 hours for a redemption. Initially, the support is only available via a bot until past the 72 hour point. I was able to put ...
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