hi and thank you for helping.... Silver oaks casino has not paid me on a $2000. wdraw request made on June 28th 2020. Here the updates to what i have done on my end.
July 19th assigned a representative and case number was 7048280
October 6th given a new case number which was 8102025
December 3rd given new case number on same request from June 28th and that number is 8102044
I have chatted with them weekly since mid July. I get the same response, "they will escalate and will be oin the way"
In October they said i needed to resend wire transfer info because it had lapsed (that's funny because it lapsed because they took too long, nothing done wrong on my end.) They said the same again on Dec. 3rd. ... but the weeks and months before, "everything was fine, and payment would be escalated," they said. They continue to admit everything is in order but just keep saying they will escalate and nothing gets done, and now it is 6 months, and I chat with them every week. My user name on the site is yallyall123 and name of course, is < full name removed >. I recently added 1700 dollar wdraw to the previous 2k as if you are able to help, do not want to play on site anymore so put in for my remaining money to be withdrawn.... but the 2k wdraw i am complaining about with those reference numbers is from June 28th 2020. I am new to Askgamblers.com so if i need to do anything else of course let me know, and I am sorry if I left anything out. Thank you.