first one please sorry baout my english.
now i'm win in Riva casino (mandaplay.ltd - licensed under Malta jurisdiction )€ 1250 (litle be more ) and this money i'm send to cashier for withdrawal requet to my neteller account.(max 5 days for new player - all document plus deposit ready)
afetr 5 days i'm send question to casino becose money not recieved but answer is shock !somebody hacked my account and not just money from account cca € 40 but cancel withdrawal proccess and bring back to real account this money and loss !!
i absolutly dont know for what exist this function and i'm never see this befoure!!
but problem is one casino do this tranfer from withdrawal department to player account without any security control absolutly unsecured??!!!
hacked any username or password is very easy (for hacker) but know any security question from plaeyrs personal details its impossible! (information from google about hacking and virus)
now i think casino must garranty full players protection special all finacial transaction out or in side casino!!!
yes is impossible garranty protection anti hacking ok but for i'm do this transfer all money to withdrawal proccess becose after this is all under control caschier or withdrawal department!!
about function money back to account i'm see this first time and last few days control over 100 casinos in europe and other country but this function have just Riva casino and Club gold casino !!!
Ok but absolutly ingore this problem send my copy terms & condition wher is about third person etc.absolutly ignore this security problem !!!
Please help my with this problem .i want this money back!!
P.S. in friday 20/01/2011 i'm send official complaints to lotteries & gaming authority Malta about this security problem .