I have being playing European roulette for a couple of weeks, with a deposit of Euro 50. Stopped playing daily if wins were between 15 and 25 Euro. At balance Euro 240, I decided to have a payout. Went through the total verification process and waited since 28-07-2014 for the payout. Received email last week, stating that all was in order and that money will be paid out within a couple of days. Yesterday, 11-08-2014 a lady from the Casino phoned, and ask for personal verification and then mentioned, that I used a system to double up when loosing on color, and that was not allowed in Europe. They will thus only pay me the deposit on 50 and 25. I said to her, that I actually do not agree and that I will send her an email. Meanwhile, I have send her an email, demanding full payout, answers to my long outstanding query ( several emails where send) of money that disappeared when connectivity was interrupted and naturally any information on the mentioned rule contravention, if any.
To be quiet honest, I believe, that this specific casino is not too happy to pay out and looking for excuses.