Ag Awards
Notifications
Login
en

William Hill Casino - Refer a Friend Bonus not given

UNRESOLVED
Tammydoll New Zealand Message
Posted on February 1, 2016

Regarding William Hill Casino Club. I refered a friend who made a deposit and wagered but when i went to chat to claim the bonus they could not find information linking my friend to my referal. I referred my friend at 11.30pm NZ time and showed in my history that. I also did a screenshot of the form i filled in to do it as I did this twice to be sure.. i have attached a screenshot showing auto fill wanting to resubmit exactly the info i submitted and upon clicking confirm a message that came up for me the second time I did it stating that the email address of my friend had already been submitted. Proving it was submitted. There seems to be a glitch of some kind but still no bonus is being awarded.. on the screen shot you can clearly see i am logged in and in the second image clearly the statement that that email had already been submitted.
Feeling disappointed as this is a good contact I've sent to the casino and have done many more as well.

AskGamblers
Posted on February 5, 2016

Dear @Tammydoll,

Any update regarding your complaint? Thank you.

William Hill Casino Complaints

  • 5 of 27 resolved
  • 4 days avg response
  • 6 days avg complaint life
  • 5,375 USD avg amount

Have trouble with William Hill Casino?

By subscribing you are certifying that you are over the age of 18.

Sign up for +130 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy