I can't even begin to comprehend why it's so much trouble to cashout. I withdrew $500.00 on March 27, 2018. I understand they are cautious with these types of procedures. I just moved back in with my parents and everything is under their name however, I provided a copy of my taxes which is an option. I sent a picture of my Drivers licence not expired and a copy of my credit card used on file at the casino. I am so confused as to why they wouldn't just make things easier for everyone and do it through the bank? What i mean by that is besides my taxes the only other mail i get on a monthly basis is my credit card bank statement again, the same card that is on file. With the same address on file and the same name and everything. I really like this casino and I honestly hope we can figure something out but I'm seeing so many issues with payment. I hope its not a scam.