I have spent thousands of dollars to win yesterday. I submitted my winnings of 28,000.00 in 8 separate redemption requests since it was a larger amount. Hours later I chatted with an agent who said my redemptions were in the queue and would be handled with priority. Later that night, I tried signing into my account and received an error. I’ve sent many emails with no response. I have deposited over 15,000.00 this past week! I want my redemptions processed and my account fixed so I can log in.
Complaint Info
Dear Legendz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Legendz Casino Complaints
- 3 of 10 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 3,716 USD Avg. Amount
-
92 hours left
Legendz Casino - Denied Prize Redemptionby Legendz
$100
Open92 hours leftLegendz Casino - Denied Prize Redemptionby Legendz
Declined paymentAmount$ 100Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with ...
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90 hours left
Legendz Casino - Not paying my winnings
$7,000
Open90 hours leftLegendz Casino - Not paying my winnings
I won $7000, but I ended up putting some back in. I tried to cash out for the 7000 originally, but they kept asking me for more documentation that I ...
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Unresolved
Legendz Casino - Formal complaint about incorrect payout on roulette and runaround with customer services
$1,005
Unresolved
Legendz Casino - Formal complaint about incorrect payout on roulette and runaround with customer services
Dear AskGamblers Support Team,I am writing to formally raise a complaint concerning an unresolved dispute I have with Legends Casino, accessed through ...
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Unresolved
Legendz Casino - No verification or withdraw
$558
Unresolved
Legendz Casino - No verification or withdraw
I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification ...
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