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Hard to get winnings


5 years ago
I have been waiting on a 200 pay out and they just give me the run around. I know after bonus is removed it will be $135 only. They keep saying I'm missing info or to just wait. Website said 7 to 10 days and I have provided everything they asked of me. Please help me get my payout. I have talked on several chats and they say I haven't submitted info. I have proof I did.
Disputed Casino Planet 7 Casino
Amount $135

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Funds received. This can be closed. I would hope in the future it doesn't take 5 months to get paid.

Thank you,

Kimberly
User name

Dear @KL081280,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Kimberly--

I'm so happy to tell you that your payment was re-issued to your wallet, Thursday: 2/25 Paid $135 (0.00277617) + no Service Fee BTC for transaction #169722023.

I wish you all the best,

Tawni

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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