Back in Feb/March I closed my account due to slow payouts. 2 weeks later they reopened my account with no issues and were accepting my deposits. I won $1900 which i tried to withdraw. They approved it and when they went to pay it, they declined it as I had to resubmit my documents which I did. I kept playing with my winnings which took me up to $2500 they accepted my documents. They approved my withdrawal last Monday the 6th of May. On the 7th of May i made a deposit and continued playing. I logged out with an active balance and when I returned they had closed my account. For the last week, I have been told that they will honour my withdrawal I have screenshots of my conversations and they keep telling me to email this person and that person and I’m not getting any responses back, they tell me one thing and do another.
I am angry that they reopened my account and were accepting my deposits yet bow they won’t payout and no one will talk or email me back.
Please help me - the screenshots are through Raging Bull chat as they closed my Planet 7 account and I couldn’t get in contact with anyone