Hi I made a withdrawal from this casino on the 3/5/18 for £1700 - on your review of the casino it shows pending period of 0-1 hours .
Anyways I contacted them the next day and they said that they were very busy and it would be processed no later than 24 hours . I asked them to contact paymentb department and speed it up but he said they can't do that , I asked to speak to a manager again that was not possible ..
So 24 hours later my withdrawal is still shown as pending again tried to phone number not working , I go on live chat and the person on the other side gave me word for word the exact things the man was saying yesterday. I explained that on ask gamblers it says the pending time is 0-1 hours and I was told yesterday it would be no longer than 24 hours . The lady said there's nothing she can do and she couldn't give a time scale when it would be processed . Again asked to speak to a manager or a number I could phone she said no.
This casino advertises on the website fast payouts ..........
On askgamblers the pending time is 0-1 hours ........ it's now been 48
I was told on the 4/05/18 that they are manually processed and no longer than 24 hours from the time of withdrawal