i won the sum of 685 from novibet. My account was fully verified 12 days ago which I have the email to show. 3 days later I still hadn't received my winnings so emailed and they requested the same documents again, along with extra ones like proof of phone number, me holding my ID and my statement for the card I deposited with. I then sent all these documents again along with the extra ones and I have since heard nothing back.
They have now deactivated my account so i can't log in at all and find out whats going on and they are also ignoring my emails, I have sent around 4 or 5 now. It has been over 2 weeks since I won this moneyand I expected to be paid it by now. They are soso rude, no one seems to know what they are doing and I can see by their reviews I am not the first to have such a problem with them.
I WANT MY WINNINGS!!!!