I've collected winnings twice with this casino without a hitch. So I suppose what they say is true, whoever "they" are?! In this case , "The third time IS the "Charm"! It has been 30 business days since I made my withdrawal request on March 15th. It was approved on March 25th and today is April 24 and I am still waiting to be notified of the delivery date. I have been patient (more or less) for 40 days but I am really not happy with the delay. Thanks for providing this forum and "listening" to my grievance.