
I had fund of £3604 on my account as available balance and £4000 withdrawal request approved that was made on 2/08/2016 at around 9pm uk time which was the last time I was logged in online . I received an email from Leo Vegas support team that my withdrawal in been approved and is been send to my account. However at around midnight I had a call from my bank reporting supicious and unauthorised consecutive payment been taken from my bank account £6000 which is against casino and gaming rules to allow more than £2000 to be deposited and used in less than 10 min is outrageous,and going to Leo Vegas.i immediately call Leo Vegas support staff, called Jamie who confirm that there are some supicious activities that have been flagged by Leo Vegas since it's different from my account pattern of playing.Mr Jamie from Leo Vegas then put a block on the account so no more unauthorised activities can be attempted and that in order for the refund process to go ahead I need to send in upload of the cards that was linked to my account and where money was taken from. Jamie from Leovegas told me he will liaise with their payment process team to refund and reimburse all my fund and withdrawal that had gone missing/and haven't been paid, including any money taken from my bank/card account £6000 fraudulently without my consent or authorisation. I have spoken to Leo Vegas CFO and manager on their online telephone number and the confirm that it has been looked into and one of their payment processing team with arrange my full refund into my account . I still haven't received any update or money yet. And is been quite a while now. I need a full refund of all my money settled without anymore delays.