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Magic Red Casino - Withdrawal not arriving any time soon

UNRESOLVED

Complaint Info

Disputed casino

Magic Red Casino

Amount

€ 2000

Posted on May 21, 2022

Hi Team,

I am facing an issue regarding my withdrawal. My account is fully verified and I requested a payout which has been confirmed on 10/05/2022.

However, the funds did not arrive in my bank account. Every time I contact support, they tell me to wait.

Now its been 10 days and I am getting worried about my win (2.000€)

Again, the support told me to wait until Monday...

The waiting is a bit long in my opinion. I play in several casinos and I never experienced this kind of situation.

I hope this complaint can accelerate things a bit.

Thank you for your help!


Sincerely,

Lynn