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Jackpot City Casino - Deposits not credited to my casino account

UNRESOLVED
Brassknuckle Canada
Posted on April 6, 2016.

I made 5 deposits one ten dollar deposit I received back into my jackpotcity acct I'm losing a 20$ deposit as well as 3 ten $ deposits at each instant the deposits were deducted from my bank acct but not reflecting in my jackpotcity acct I called casino support where I gave the time I deposited the method of payment as well as voucher codes for each deposit I was assured I would receive the $ back into my bank acct in 3 to 7 business days. Which never happened I have sent bank statements up to date last statements I sent was April 3rd ,2016 I haven't had any up date info as to what's happening with the funds. I hope we can resolve thisI have included a bank statement showing the date I did the deposits thnx

AskGamblers
Posted on April 9, 2016.

Dear @Brassknuckle,

Any update regarding your complaint? Thank you.

Jackpot City Casino complaints

  • 7 of 31 resolved
  • 5 days avg response
  • 1 week avg complaint life
  • 7,928 USD avg amount

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