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Late on approved payments


9 years ago
My payments were approved two weeks ago, and I still have not received my checks. Please ask the casino, or Tony, when my checks will be sent out. My check should be for $390, and another for $285. These were both approved the first of the month as I have been waiting ever cents to receive these payments. They have all my paper work, or they would not approve them. I will wait for an answer as to when these should arrive at my home, as I had opted for check withdraw. Thank you so much for your help with this matter.

Sincerely,
MARJORIE < name removed >
< email removed >
Disputed Casino Virtual Casino
Amount $675

Discussion

User name loyalty-level-2
Hi Tawni,
I hope you can get these two withdrawal paid ASAP...I was counting on having them by Thanksgiving to do some Christmas Shopping! Please try to get these in the FedEx now, thanks. Happy holidays to you and yours.

Sincerely,

Marjorie
User name
Hi Marjorie--

I am sorry for the delay you have experienced. I'm not in the office right now, so I don't have full access to your account. I will check first thing in the morning and get back to you.

All the best,

Tawni
User name loyalty-level-2
PS- in the original email it says "ask Tony". It should say the name "Tawni", it was simply a typo. Thanks!

MARJORIE

Virtual Casino Complaint Stats

Resolved 26 / 30
Avg. Amount $2,993
Avg. Complaint Duration 22 days
Avg. Response Time 3 days

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