Late on approved payments
My payments were approved two weeks ago, and I still have not received my checks. Please ask the casino, or Tony, when my checks will be sent out. My check should be for $390, and another for $285. These were both approved the first of the month as I have been waiting ever cents to receive these payments. They have all my paper work, or they would not approve them. I will wait for an answer as to when these should arrive at my home, as I had opted for check withdraw. Thank you so much for your help with this matter.
Sincerely,
MARJORIE < name removed >
< email removed >
Sincerely,
MARJORIE < name removed >
< email removed >
Virtual Casino Complaint Stats
Resolved
26 / 30
Avg. Amount
$2,993
Avg. Complaint Duration
22 days
Avg. Response Time
3 days
Virtual Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 24 out of 27 complaints in this category have been resolved.
This operator's average complaint duration is 22 days, while the average duration across all operators is 8 days.