In the last days I had a good run at Lapalingo. I've won around 30.000 euros there in 3 days. I've been a regular guest for years and have never had any problems with lapalingo, even with high payouts. The first payment was 16.000 euros.
The first payout was 16,000 euros. As usual, the payout came on very fast within a few hours to my skrill account.
So I've tried my luck more often and repeatedly paid 100 euro or 1000 euro.
I kept playing up my bankroll. At some point I was again at 16000 euro and caused a payout, but I always left a rest and continue to try my luck.
I then repeatedly canceled withdrawals, played high, won, paid again, continued to play, canceled again, etc. At the end I cashed out again 11000 euro. I did not even think that this might be a problem, but I was surprised that the money was not was not in my skrill account at 27.11., as I was used to so far from lapalingo.
No problem, I thought, then it will happen the next day. Today I received an email from lapalingo that I should provide evidence of where the money deposited comes from. Is that serious?
I've been playing there for years and have had multiple payouts at this level. Also, all deposits for lapalingo were up to date in order, where no one has questioned me about the origin, since these were mostly lost. Everyone knows exactly what it means to play in online casinos. And now that I can get back a fraction of my losses, they ask me for the source of wealth. My withdrawals are actually pending now.
I find it an outrageous idea to send such sensitive data to an online casino. It is unreasonable to ask such a document from a loyal regular player that has not interested anyone years ago.
The chat informed me that the payout will not be made until I provide this proof
Now I hope that I will find the needed help here so that I receive my payout and not lose the positive image of lapalingo