i, you don't know me but I would like to help you get your winnings.
I'm not asking for anything in return. I just want to help you because I've seen the casino cheat their players all the time.
First, you should know they have been investigating you to find a reason not to pay you.
You should have never logged in from different countries. It looks very suspicious to them.
That was very reckless and they may use it against you.
If they ask you, tell them that you're using some type of IP anonymizer because your internet provider has the casino site blocked in your country.
Golden Palace will also be moving all their players into a new software.
The Playtech accounts will eventually be closed but don't tell them that you know any of that.
They do not have the money to pay everyone.
Some customers including yourself will not be paid out.
They try that all the time to see if they can get away with it.
They can only get away with it IF you let them.
From now on, request a withdrawal for exactly 2.5K euros every week but no more. Hopefully, the auditors will not notice it.
If they catch it, request one for only 2K.
They will probably contact you to offer you a deal.
They will try to convince you to move to their new platform and play with your balance.
They might even offer you to pay you 30% of your winnings right away.
DO NOT TAKE ANY OF THOSE DEALS THEY OFFER YOU.
Tell them you wish to continue receiving 10K per month (do not mention in what currency) and you will keep playing in your account.
You want to give them a vague promise that you will continue playing in your account.
Try to play very little or nothing at all.
If you play with your balance, you are likely to lose it and they know that.
A lot of people win a jackpot but they end up losing it all because they didn't have the discipline to cash out and stop playing.
That's why they don't pay out in full.
Finally, it's very important but you need to continue to log into your casino account at least once a week to request your next withdrawal.
Try placing a bet of a few euros once a month but not more.
Avoid the temptation to play with your balance.
You will have to be patient and wait to get paid 10K per month.
I will try to help a little bit from my end but cannot promise anything.
PLEASE BE VERY DISCREET with everything I'm telling you. DO NOT mention this to anyone.
If you have any questions, let me know.