What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

iNetBet Casino - Deducted 10% fee on $1,500 withdrawal

RESOLVED
Complaint Info
Disputed casino iNetBet Casino
Reason Refund declined
Amount $ 150
Posted on October 9, 2018

Dear Sirs,

I deposited a lot in this casino and withdraw only 2 times, always by Neteller.
Today I received an email that my last withdraw was processed and found out that the amount of 150$ (total received 1350$)
was decurted from my winnings, without any reason. A contacted the chat support and they apply a fee of 10% !!! of any withdraw,
which is now true since in the previous withdraws I received the full amount. In their t&C, there is no mention of withdrawal fees on Neteller deposits:

http:/­/ww­w.i­net­bet.co­m/b­ank­ing­/wi­thd­raw­al-­opt­ions/

so I would like the casino to pay my full amount.


Thanks

Posted on October 9, 2018

Hello Zuzzica,
Thank you for getting in touch. I'm sorry to read that you have encountered issues while playing at iNetBet. I will raise your concerns with the relevant team and aim to get back to you in the near future with a further response.
Kindest regards,
Steven

Posted on October 10, 2018

AskGamblers, I received the money, you can mark the complaint as resolved.
Many thanks

AskGamblers
Posted on October 10, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy