hi i deposited 5 euro and got a bonus of 10 spins with this casino
i got Lucky and won some money so i requested pay out but after 2 days i was with my brother and played some more after a whole night of playing i was up 350 euro's not spectaculour but for me it was enough.
i requested payout and after they asked me i send in my documents then the troubles started
they claim that i have a duplicate account 1 with my username the other with my brothers username but we are 2 DIFFERENT PEOPLE they closed my account directly .
after my explanation they said it was being reviewd by a special commision 2 weeks later i got a email that i could take my 10 euro's back with a warning that if i played with the 5 euro's i would have a big problem with them and thats it
this not only anti social but simply a scam can please anyone tell me where to send my complaints because i wont have a good nightsleep before this is resolved
I hate this kind of dishonousty
im sick of it
< name removed >