I hope that you might help me with my account at Harrycasino, this is the story.
I played regulary at Harrycasino and my account was already verified before and because i was such a good loosing customer they decided to give me a huge VIP-bonus 350£ stragiht to my account.
I played alot and finally cashed out 7200£, but instead of sending me my winnings they closed my account and keeped the money.
I contacted their support, asking for clarification but the only answer i recived was that they are investigating my account for a "standard security measure" and they will contact me shortly.
Around two weeks later i have still not recived any kind of response beside " we are still investigating"
From my point of view it looks like they are not taking me seriously and are trying to fizzle the whole situation out and keeping my 7200£.