I signed up to Gala to play poker. I contacted live support about my tracking info, because I found this room at an affiliate site. Support insure me, that Im linked to affiliate, but cant confirm the affiliate name (???). That was maybe the point, where I should turn back and forget this Casino. But continued the chat and the support was very nice and gave me a 10$ tournament ticket. I won another 10 with this and then, I deposited 250. I received an email that I must send my documents (ID card and utility bill). I did it immediatly. Now, after 10 days I still didnt receive ANY response, confirmation email or other. I sent another 2 email to verification team, but NOTHING. 2-3 days after I sent my docs, my account has been frozen!!! And now, I cant log in, and cant contact this "verification team". Its incredible!
(Next day after they ask my docs and I sent them, I played 1-2 Hours without login problem.)
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