Hello. I have been waiting for my withdrawl of 0.5274831 for over 2 days now. I have messaged their live chat a bunch of time and have been told that they are "waiting for the game provider to verify the transactions" or something along those lines. It has been well over the estimated 12 hours. Furthermore I was told I would recieve an email today, and did not get one. I need this to be public because I am getting no help / real answers. I feel like it should not take 2+ days to check over a few hundred game spins.
I want to upload a picture but cannot figure out how but this is the pending withdrawl.
0.5274831 2019-08-16 00:21:32 PENDING
Thank you for your time.