Euro Play casino wont pay out my winnings

posted on October 7, 2013.

I have been a player at Europlay for a while now, this is my membership number: H1R81135632 and i have made deposits for over 1200 euros, i have really liked that casino.

i have got two withdrawal approved earlier for the sum of little over 100 euro each, winnings from freeplay money they offer after deposits.

under the same time these two withdrawals waited to be paied out i made new deposits, one for 35 euro and 400%bonus. i won 700 euros and and put these money out for withdraw aswell, and a few days later i reversed them, thinking i might wanna play some more, but i changed my mind and put them back out for withdraw.

i have waited for these money for over two, nearly three weeks, and have been told on chat several times i will get them soon.

today i started chat again, to ask why they havent payed out my winnings, and now the representive tells me its "dead money".

i won those money from a 35euro deposit, and have been told several times that i will get them, and now this??

This is not right Europlay casino, i have won them fair and square, and now you deny me my winnings?

posted on October 8, 2013.

Sure i can wait, will i get my money in three or four days?

posted on October 8, 2013.

Thank you for the 250euros,

but im afraid its still some euros that is missing.

posted on October 8, 2013.

whatabout the rest of my winnings?

posted on October 10, 2013.

Your 2 withdrawals of €250 and €450 you made with the remaining amount after his last withdrawal on 19th Sept and the same day we canceled your one withdrawal of €350 but he played with that amount and again made withdrawals of €250 and €450 on 22nd sept. You made a deposit of €100 on 22nd sept but after making these 2 withdrawals. We paid you €250 extra than genuine withdrawal.