I have been a player at Europlay for a while now, this is my membership number: H1R81135632 and i have made deposits for over 1200 euros, i have really liked that casino.
i have got two withdrawal approved earlier for the sum of little over 100 euro each, winnings from freeplay money they offer after deposits.
under the same time these two withdrawals waited to be paied out i made new deposits, one for 35 euro and 400%bonus. i won 700 euros and and put these money out for withdraw aswell, and a few days later i reversed them, thinking i might wanna play some more, but i changed my mind and put them back out for withdraw.
i have waited for these money for over two, nearly three weeks, and have been told on chat several times i will get them soon.
today i started chat again, to ask why they havent payed out my winnings, and now the representive tells me its "dead money".
i won those money from a 35euro deposit, and have been told several times that i will get them, and now this??
This is not right Europlay casino, i have won them fair and square, and now you deny me my winnings?