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Euro Play Casino - Delaying payment or not willing to pay at all?

UNRESOLVED
Posted on February 10, 2015.

hy,,,, my name is cristian!! i have won a jackpot of 2671 euros at europlay,,,after that i was talking with online chat about what i have to do to be able to wdraw,,, they told me that i have to make a min deposit of 25 € and complete the widrawall requirements,,,, wich i did after ,,,, i make the widrawall request of 3000 € first,,,, after they told me that i have to do another deposit of 200 € ,,, i did that aswell,,, i cancel the widrawall the way they told me an i playd litlle bit more and my final request was 2400€ on 27 jan!!! they told me that they send my widrawall to finance departament,,, and that i have to wait 3-5 days,,,, after when i was asking them in what stage is my widrawall they was tolding me ,,, wait 2 more days,,, after ,,,, you wiil get payd no worries,,, i was waiting paciently and talking nice with them till today when i open again the online chat and they told me to wait again 4-5 days

Posted on February 12, 2015.

They dont even bother to respond !!!!

Posted on February 12, 2015.

After Europlay casino refuses to pay me... they send me an email few hours after I made the complain...And now guess what... I receive an email with a special offer from Harry... that it says 450% match bonus on a minimum 50€ deposit...

Posted on February 13, 2015.

I recived an email from europlay,,,,it says that my widrawall is in the last stage

Euro Play Casino complaints

  • 35 of 70 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 1,253 USD avg amount

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