I received my check via Fed Ex on May 11, 2016. I put in another request on May 7,2016 for $3000.00.
This is the response I received:
"Payouts
May 12 (3 days ago)
to me
Greetings
Your last check was requested 5/7/16, normally you can request a check every 7 - 8 business days as there is a delay with the checks, at the moment you are required to receive the previous one before requesting a new check.
I would recommend you to use options like DCFA, CCFA, money Gram or bitcoins,
Bitcoins is an excellent option, if you understand how to use it, you will see that it is very simple.
Best regards,
Dan
5Dimes Casino & Sportsbook
Customer Service Department
1-800-430-5896
1-800-305-3517
----- Original Message -----
From: wunbar
Sent: 12/05/2016 8:04:47 AM
May 12 (3 days ago)
to Payouts
Please let me know the information you require for DCFA (debit card transactions) for payouts.
Payouts
May 12 (3 days ago)
to me
Dear Customer,
The information we need is the following, however we are not processing DCFA payouts until further notice
This email has been sent to you upon your request to enable payouts through Debit Card Funds Application. Please read all DCFA rules. By responding to this email, you indicate full acceptance and understanding of all DCFA terms and conditions.
Please respond with accurate information the form below. Once this data is received, you will be allowed to request payouts to the information provided. To officially submit your payout request, you will also need to include in this email your sports account username and password and the amount you wish to withdraw.
The details we require are the following:
- First Name on Card*:
- Last Name on Card*:
- Street Address*:
- City*:
- State*:
- Postal Code*:
- Country*:
- Email address*:
- Phone number*:
- Card number (no spaces):
- Expiration date (exactly as shown on card):
- Issuing Bank Name:
- Currency in US Dollars or Canadian Dollars:
*Must match information registered in your sports account.
To use another debit card in future payouts, another email with the new card details would be required.
IMPORTANT! Please note that we are not able to process a Debit Card Funds Application payout to any Credit Union, TD Bank and PNC Bank. Frozen funds or any other type of complication with your card due to data mismatches or due to the attempt to use prepaid cards, reloadable cards, credit cards, gift cards or any other type of card that is not EXACTLY a debit card associated to a bank account under your name, will not be the company?s responsibility and assistance on this matter is limited.
If you have any questions regarding your payout or any other matter feel free to include it in your reply.
For more information on Debit Card Funds Application payouts, please click here, contact our Customer Service Staff via Live Help or call 1-800-430-5896.
Regards,
Paul.
5Dimes Group
5Dimes Casino & Sportsbook
Customer Service Department
1-800-430-5896
1-800-305-3517
Now easier than ever you can visit us on www.5d.com !"
I explained to them I was not interested in Bitcoins and I did not see any need to send them the information on my debit card if they were not able to process at this time. I did a lot of research and read many reviews about online casinos from your site and also Casinomeister. Unfortunately I learned the hard way that there were some very disreputable casinos out there. I thought 5 Dimnes was one of the good ones as I heard about payouts being processed quickly (24-48 hrs). Can you please help me get my money?
