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Casollo Casino Delayed payment


Complaint Info

Disputed casino

Casollo Casino


€ 2000

Posted on April 29, 2020

Im a verified player at casollo and won the maximum of 5000 euro 3 weeks ago. Because i can only withdrawal 2000 i have started with that amount. Unfortunately they keep saying the money is on its way, but i dont get anything. At this moment they also refuse to anwer me emails anymore. Before this time they answered my emails pretty fast and they have been clear and nice.

Posted on May 5, 2020

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Posted on May 6, 2020

Thank you for opening this complaint again. Still didnt hear anything. Keep sending emails but dont receive any answer.