I won some money and requested a transfer. I sent paper work they requested and they accepted it. Seven business days later they show to be sending me a small part of what i requested and are telling me it will not be sent the way i requested and it will take even more days to receive. They want me to request the balance again but won't tell me if it will all be sent or just a small part again. I am not sure if i will even receive or how i will receive the first amount i asked for. The finance department does not reply to your emails and live chat doesnt want to answer your questions. I dont think this casino is a good bet for United States players.