Ag Awards

Casino Titan - Winning Doesn't mean you will get funds

Complaint Info
Disputed casino Casino Titan
Reason Delayed payment
Amount $ 1500
Posted on July 16, 2014

I won some money and requested a transfer. I sent paper work they requested and they accepted it. Seven business days later they show to be sending me a small part of what i requested and are telling me it will not be sent the way i requested and it will take even more days to receive. They want me to request the balance again but won't tell me if it will all be sent or just a small part again. I am not sure if i will even receive or how i will receive the first amount i asked for. The finance department does not reply to your emails and live chat doesnt want to answer your questions. I dont think this casino is a good bet for United States players.

Posted on August 30, 2012

Hello bedone47,

I received a note from Finance that they have approved $1300 cash out.



Posted on August 30, 2012

Casino Titan keeps approving my winnings but they still haven't sent any. My total winnings were $2000 and i have yet to receive anything. I have received emails showing my winnings were approved but the two emails show only $500.00 will be sent in each letter and of course i haven't received anything yet. I asked for wire transfer but customer support says it will be coming by check thru Fed Ex. Why ask for personal checking account info if they are not going to send it the way i requested. Right now I am still owed $2000.00 and all I have got from Casino Titan is emails showing it approved. I would like to see actual money.

Posted on August 30, 2012

are there any honest casinos to play at

i would love to know of just one.

casino titan is not one of them

Posted on September 2, 2012

I am afraid if we are waiting for Casino Titan to reply to my emails or to send any money we will be waiting a long time. They don't do anything but take your money. I have done everything they asked for and they are just crooks. DONT PLAY HERE.

I would be glad to say I was wrong but doesn't look like I will ever get that chance.


Posted on September 7, 2012

Received a check via Fed Ex on Tuesday Sept. 4th. Put in bank on Sept. 6th. Hope it clears. Was suppose to get another today but hasn't arrived yet. They have stopped all of my comp points and I can no longer use any bonus money they offer. All that has been restricted. Still a long way from getting all my money I won. Will have to wait and see. I bet if it took as long to collect our funds they wouldnt be pleased either. They can debit my card in seconds and it takes at least a month to get your winnings if you get them at all.

Posted on July 9, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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