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Casino Titan Major Jackpot

UNRESOLVED
Complaint Info
Disputed casino Casino Titan
Reason Other
Posted on May 16, 2014

On Oct. 30, while playing in a tournament at casino titan, i won the major jackpot of $4,000. Well, shaking because i have never won anything, I got out of the tournament and went to live chat to see what i do to get the money, and they said if its during the tournament , the jackpots are credited to your tournament score. I THINK NOT!!!!!!i i Am disputing this. when you win a jackpot shouldnt the money come to me not the tournament. I am very disappointed. I have written titan casino several times, and have not received an answer. I really think if that is the rule, it stinks. im always seeing the names of people that win the jackpots advertized. I am not a person that complains, but i won that jackpot fair and square, and it should be deposited in my account, not to go to the tournament score. which by the way i didnt win. can someone help me? molly nelson

Posted on November 13, 2011

hello nelsonmolly,

please send me your Casino Titan username and i'll help you with this issue.

regards,

rick

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