Casino Titan is not paying me.
I've done a withdrawal request ($635) several times but every time the money will be refunded in my account.
When i asked in the live chat for a reason, they told me the next:
I am really sorry to tell you, that the determination of the withdrawal amount is based on a set of standards (including player status, activity, and other considerations). I can only suggest that your submit another withdrawal request and maybe increase your playing activity.
This makes no sense to me and is no where in the rules. Why would i play more if i can't get my current winnings?
my playername is: mukzie
Disputed casino | Casino Titan | |
Reason | Delayed payment | |
Amount | $ 635 |
Hello mukzie,
I will check your account and try to help you with your request.
Regards,
Anita
Hi,
Finance department processed your withdrawal yesterday.
Please confirm when you get the funds.
Have a nice day,
Anita
Hi Anita,
I received my money.
Thank you very much!!!
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