I'm having problems with the verification process this started the moment after i requested a withdrawal of funds R1000 South African currency. I have submitted all the required documents. I've been really patient with the casino as i'm told my case is in the security department everytime i contact the support department but its been a long wait. i'm told that they will try to escalate the matter with the relevant department to speed up my process but this has been over 2 months wait. Can you assist me in speeding up the process. I've attached conversations between me and the casino support since this began.