hi Gamblers there , i wanna raise my compaint about casino.com
i joined casino.com and i deposited 120 pounds and i played and luckily i won on roulette , i tried to withdraw 250 pounds ,then i received an email saying to scan and send my ID, bankcard ,and my statement showing my name and address .
so i had scanned and emailed them to casino.com .Then ,the trouble started ,i received an Email saying that the signature on my ID was not clear although the scanner i used was high definition and also they said that the bank statement is more than 3 months ( date on statement was 17 /01/2014 and i sent it on 8/03/2014) less than three months.
they even locked my casino account and i received an email saying that they looked my account for security reason ,i have not received an explanation for that
so i need a clear explanation of that from : casino.com
so gamblers just be careful , i just feel that this website seems suspicious to me , they are not be able even to pay 250 pounds