We would like to inform maryizawesome that in order to request a payout, it is mandatory for all Members provide us with the required documents as stated in our terms & conditions:
“Members must submit the following documents before submitting a withdrawal request: Credit/Debit Card Vouchers of all cards used in the past six (6) months; Valid government-issued photo identification card; Copy of a recent utility bill no older than three (3) months prior to the submission date; Front copy of the Card(s) used to fund the Account; Members must have all required documents on file before requesting a payout.”
Once the documents are submitted, the Member must ensure that they have met the necessary wagering requirements as follows: “In order to request a withdrawal, the Member must wager a minimum of 25 times the deposit amount and 25 times the corresponding Bonus amount.”
We would like to assure maryizawesome that we will provide additional information and assistance if needed at the following number: 17029641103. Also, our Support reps are online at all times to answer any questions that may arise.