Beginning of the month I have saw this casino listed in here as a new casino, so I have signed up and make many deposited total of 2,000 Euro, and I haven't accepted any deposit bonus, and after playing I have make withdrawal of 2,500 Euro and other withdrawal of 2,00 Euro.
The i got an automatic email to send them my documents, and they said that withdrawal will takes 2 days, then I sent all documents and I email them that please process this as fast as possible, and I noticed them that I'm not planning to cancel my withdrawal, so please proceed faster, but I haven't got answer.
I try to talk to them through chat because they offer 24H service, but them chat always gives error notice (Connection lost. Please check your Internet connection and try again) I try 2 days but not working, I try to sent another emails but no answer at all.
So I have decided to stop playing until they answering me, and now I try to login to my account but I got another error (Your account is currently on a time out, please contact support if you require further assistance)
So I really don't know what to do! Some months ago it's happened exactly same situation and they not resolve the issue and they got bad rating here but what I got? I lost my money!
There is many new casinos open everyday, but I only trust what is listed on this site as a new casino and I like to try my luck on new casino, but I don't want to lose my money every time trying new casino!
Please look at the screen shoots what I talked.