BigBang Casino - No support, no withdrawals, no communication

posted on May 5, 2016.

Hi, i deposited on bigbang casino and sent them an email asking for the first deposit bonus, but i never recieved an answer, even after several attempts(!). So i decided to just go ahead and play without bonus, which i did and won around 600 euros. So now i been trying to withdraw since months but bigbang hasnt answered a single email till this day. Askgamblers can you please help me to get in touch with bigbang casino, since this seems to be the only way, its a disgrace really.

posted on May 9, 2016.

Dear ?

if you give me an name then maybe we can check our email, but you get your bonus normal automatily,.

and we always answer our email, may be it is in your spam, and we have an number that can call you back and on day we have the Live chat,
i think this is very strange that you call it a disgrace, so please help us, and give me more information, i need your name or email


posted on May 10, 2016.

AskGamblers Complaints Team sends user's credentials directly to the casino management.

posted on May 10, 2016.

Dear Andrelo,

you made an deposit on 1 januari, then we still had the old bonus system, so you see the bonus when there is no wagering anymore on it, you play and so it become free.
the new bonus system, is from 1 -02-2016, but i gave you the bonus today and you will see it directly, you can play with it, but there is still an wagering on it, that is normal
you did not get any withdraw, because you did not made on,....

Greetings Frank
ps send me your old email again to the support, we did not find any email

posted on May 14, 2016.

Dear @eintopf22,

Are you satisfied with casino's response, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

posted on May 17, 2016.

Dear Asked Gamblers,

Andrelo does not answer our emails, we send an email from his account but he does not respond, the email address here is different from the address in his account, we both send an email, but no response on either of them