This is really joke...................................... Everey agent only lie................ Why this casino has licence????
My chat from saturday :
Michael 05:42:48 pm
As we have checked your account and we found that your withdrawal of €5000 has been processed successfully and next withdrawal will processed by Monday
sissi 05:43:14 pm
Really monday, yes?
Michael 05:43:20 pm
If you want then you can play with us continue
I will give you today 110% bonus on each deposit
sissi 05:45:13 pm
thanks, I waitn on money and maybe later. Because I wait 1 month already and still only write me - we send next week, up to friday, up to.... , agani next week etc... So I want see monday my money on my Neteller and next I can play... So I hope that really you send...
Michael 05:45:24 pm
Michael 05:50:56 pm
As we said to you that due to slight technical error some players got +
I am sorry to inform you sir but that was earlier happened with us
due to some problem but now that problem get completely changes and there is no more slow payment exist with our casino anymore
sissi 05:53:09 pm
Michael, technical error 1 month..... So ok, I hope that monday I receive money and you cleanse your name :-)
So bye up to monday, I wait money ;-)
Michael 05:53:38 pm
I really appreciate your cooperation with us and surely we try our best to clear your cashout on time
So, of course, no money...........
So, I again go to chat, yesterday :
Rachel 03:07:16 pm
Dear Eli,you will get an email from Finance department till tomorrow before proceeding your withdrawal
sissi 03:07:50 pm
Rachel why mail?
first withdraw they not send mail
I wait on money, the same as first withdraw they can send, on Neteller
so why mail?
Rachel 03:12:05 pm
It means that your withdrawal of 10000 € has been transferred successfully from our end
sissi 03:14:24 pm
I not understand Rachel.... what
I still have only 5000
Rachel 03:14:41 pm
sissi 03:14:41 pm
and next 5000?
Rachel 03:14:55 pm
but tomorrow you will get paid another 5000
sissi 03:15:09 pm
aha..... Rchel, really?....
Rachel 03:15:14 pm
Rachel 03:18:10 pm
dear Eli , As you know that finance team has been processed your withdrawal of 5000 successfully
So you must understand that they will process your another withdrawal 100%
you should not be worried
sissi 03:20:16 pm
ok, I believe you that tomorrow I receive money..... But about worried - I wait 1 month, what no standart for casino, If you unedrstand me....
Rachel 03:20:52 pm
We appreciate your patience
Thanks for that
sissi 03:25:17 pm
ok, so I wait tomorrow....you work tomorrow?
Rachel 03:25:35 pm
I will be here for your help
sissi 03:26:00 pm
ok, so thanks for now... bye
Rachel 03:26:07 pm
Of course, still no money.ok, I go again on chat , today :
MichaelWelcome to BetFTV. How may I help you?
ekravcova Hi Michael
2:18 pm MichaelHI
how may i help you?
ekravcova Michael...I write with you saturday....
about my withdraw
Michaelwell as you know that you already got 5000
ekravcova so I wait, wait, wait
2:21 pm Michaelso the remaining 5000 will be process very soon
This is joke!
I need answer from BetFtv about my withdraw!
Because my patience is end!
I wait 40 days already!
This is WORST casino, what I know!!!