Begado Casino wont pay!

posted on January 14, 2014.

I have been a long time user of Begado. I finally won enough to cash out my winnings but it was not a lot, I won $900. I verified my account and they made excuses about a card I had used previously that I no longer have because it was cancelled by my bank. After dealing with that they sent me an email stating that all of my winnings are null and void because I used a bonus code and played a couple table games which were restricted for use with the code I used. I do not recall playing any table games with this bonus, however, even if I did they do not let you know this upfront and I am sure I didn't win any money playing the table games. I won it playing slots. They are telling me I cannot cash out any of my winnings because of this!! I am not sure if I can get any help on this or not but all they are doing is making excuses to not pay me!!

posted on January 15, 2014.

We have come to an agreement. This has been resolved