Unresolved
£100
Unresolved
Split Aces Casino - Verification issues and delay
I requested a withdrawal on the 8th of August. They asked me to send in verification docs which I did promptly. After not hearing back I spoke to ...
Resolved
$225
Resolved
NetBet Casino - Account Closed And Funds Seized
A few days ago I opened a new account under the user name Biggy101 on NetBet casino. I normally play on Spin Palace but wanted a new variety of games ...
Resolved
Resolved
Betsafe Casino - Refusal of payment
I registered on the site www.betsafe.com on 10.06.2018 and made 3 deposits using a Skrill for a total of 500 euros. I did not take any bonuses. Some ...
Resolved
$7,500
Resolved
Omni Slots Casino - Stalling on a $7,500 payment for weeks claiming technical issue
I won 8000 on 17/07/18 on omnislots, I had to verify my identity which I did, then the next day my winnings were cancelled. Omnislots say it was a ...
Resolved
$120
Resolved
BoVegas Casino - Unauthorized credit card charges
Made one deposit for 30.00 then with in seconds of doing so , I had got notification that charges to my c/c total over 120.00 was just processed ! I ...
Resolved
$1,300
Resolved
Casino Adrenaline - Offline for more than 1 month, balance not paid
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Resolved
$20
Resolved
Gowin Casino - Never credited my deposit
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Resolved
£2,500
Resolved
Karamba Casino - Unnecessary stalling the withdrawal process
Won £2500 5/8/18, all documents approved by 7/8/18 for withdrawal. Received a congratulatory email detailing the withdrawal process. Status on my ...
Resolved
£210
Resolved
NetBet Casino - Won’t payback money and closed account
Hi there, I recently joined netbet casino to have a go on the slots. I’d been doing ok elsewhere so was feeling lucky. Unfortunately I lost a lot ...
Resolved
£300
Resolved
14Red Casino - Non registered UK casino
I have deposited 300 pound on your site. I found after you were not registered with gambling Commission uk, and uk players are not allowed not ...
Resolved
$190
Resolved
Mars Casino - Verification Issues
I am experiencing some trouble with verifying my account at Mars Casino. The reason I decided to play here in the first place was because they are ...
Resolved
$475
Resolved
Royal Ace Casino - Delayed payment, paperwork sent numerous times for withdrawal
My payment has been pending for two weeks, before that it was pending many weeks and cancelled because they never received my withdrawal paperwork. I ...
Resolved
$110
Resolved
22bet Casino - Legitimate withdrawal of 110 not paid after waiting over a week
registered beginning of this month (aug 2018), made several deposits. played at least 5 deposits without bonus. Tried to cash out first (relatively ...
Unresolved
$60,000
Unresolved
Betcart Casino - Closed my account and now delaying payment of almost 60k for over a month
Hello!My Betcart account has been closed in the beginning of december due to country restrictions, no problem with that. As I cant log in I dont know ...
Unresolved
Unresolved
Gala Spins Casino - Not happy with the way they are investigating a reported slot glitch
On 7th July I was Playing ballooonies slot. It seemed to hit the bonus the page refreshed said I have an unfinished game the free spins button was ...
Unresolved
$9,000
Unresolved
Playamo Casino - Confiscated $9000 claiming "development of strategies aimed at gaining of unfair winnings" without providing any further justification
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Unresolved
€211
Unresolved
Redbet Casino - Closing account due to previous closure with MrGreen but stalling refund
Okey, here's the deal. I made deposit to Red Bet at 9th august 2018 and didint got bonus for my deposit what was promised so I went to livechat to ask ...
Resolved
$3,000
Resolved
Genesis Casino - Went against their own T'c & C's and paid my withdrawal into the wrong account
I requested a withdrawal from genesis and spinit casinos (one group) on the 27th and 28th July respectively. I requested both withdrawals to be ...
Unresolved
£600
Unresolved
William Hill Casino - 3rd party deposit accepted, both winnings and refund declined
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Resolved
$1,500
Resolved
Caribic Casino - Won't let me request a withdrawal after big win claiming 'technical issues'
for a week now I can not withdraw my winnings, I recently passed verification there, there were deposits and payments without problems. In the support ...
Resolved
$3,000
Resolved
BoVegas Casino - Still waiting for my winnings
I won $3000 a month ago at Bovegas. After submitting all necessary documents even my marriage certificate to prove who I am , I requested a payout. ...
Resolved
Resolved
Bovada Casino - Delaying my account verification process
On 7/27/2018 Bovada suddenly disabled my account, and requested me to send support documents to verify my account. I didn't request a withdraw or did ...
Resolved
$0
Resolved
Planet 7 Casino - Failure to payout my winnings
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Resolved
$2,226
Resolved
Dreams Casino - Delayed withdrawal approval and payment
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Resolved
$14,872
Resolved
Silver Oak Casino - Waiting more than a month for each withdrawal
I hesitated before writing a complaint about Silver Oak, but, Complaint is not the good word, It’s a wakeup call. The players need money to play and ...
Resolved
$1,000
Resolved
22bet Casino - Withdrawal problems
Four days ago, I tried to made my first withdrawal from 22bet. All my deposits by that time were made with my Visa credit card, so I sent a Visa ...
Resolved
ETH8
Resolved
1xBet Casino - 8.1 ETH withdrawal seriously delayed
Hello, I'd like to expose an issue that I'm having with this company (1xBet). I've asked for a withdrawal of 8100 mETH (or 8.1 ETH) on 08/08/ ...
Resolved
€510
Resolved
Diamond 7 Casino - Confiscated my withdrawal and unfairly accusing me of breaching bonus terms
Diamond 7 casino accosting me in breaching terms and conditions they have confiscated my win. last deposit with the casino group was 20e I accepted ...