Resolved
€360
Resolved
BetHard Casino - Refused payment
Hello together,I send another complaint because you denied my first one, i think i was not clear enough to make you understand the problem.Okay well, ...
Resolved
$4,000
Resolved
Frank Casino - Holding my funds for a weird reason
I have a verified account with frank casino and I have been able to make a previous withdrawal successfully. I have a 4k balance at the moment but the ...
Resolved
kr3,900
Resolved
1xslots Casino - Withdrawals still not confirmed
I made a withdraw 30/10 (400sek) and a withdraw 2/11 (3500sek). I have made withdraws before without any problems. However, this time, with the 2 ...
Resolved
kr5,000
Resolved
Hello! Casino - Winnings confiscated unfairly
I will try to describe my issue and confirm the problem as clear as possible while going through my own troubleshooting steps taken to try and resolve ...
Resolved
$993
Resolved
Club Player Casino - Delayed approval of withdrawal
Withdrawal requests are supposed to be approved within 7 days of the date of the request. Once again, the casino is not sticking with their terms & ...
Resolved
€10,000
Resolved
Nissi Casino - Stalling on a €10,000 withdrawal
Hi,Pending time for withdrawal less than 12 hours. in my profile Its says withdraw completed but its already 2 weeks and I didnt receive my money 10k ...
Resolved
Resolved
Spin Station Casino - Unable to verify my documents -
Hello, Hoping you can help me resolve an issue - I deposited 1600€ with spin station and when I withdrew 3000€ I have been asked to verify my ...
Resolved
kr1,000
Resolved
N1 Casino - Bonus winnings removed due to "duplicate accounts"
So after a long talk with the live support at N1 casino i found out that according to them i there has been a breach to their rule "Only one account ...
Unresolved
£380
Unresolved
Winner Million Casino - Pending withdrawal over 5 days
My withdrawal of £330 has been pending since 31.10.18.All verification documents sent immediately and also uploaded but no confirmation regarding ...
Unresolved
$3,510
Unresolved
Grand Reef Casino - 1 month 16 days and counting for withdrawal
Hi there, I made a withdrawal request 02/05/18 for a total of NZD$3510.15 that I have still yet to see anything of. I was emailing, online support and ...
Resolved
€200
Resolved
N1 Casino - Unfairly accused of having multiple accounts.
HiI deposited 25 euros to N1casino and received a third welcome bonus( 100%). I managed to wager bonus and did a withdrawal of 200 euros. I also ...
Resolved
£13,906
Resolved
Novibet Casino - Deactivated account and delayed payment
On 17-09-2018 I had a £13906 win on novibet and I supplied the requested I.d and it was accepted however on 20-09 I received an email saying my ...
Resolved
Resolved
Fantasino Casino - Banned for 'bonus abuse' without any justification
I joined this casino and used the initial welcome bonus offer on my 1st deposit. I was lucky enough to win some money so completed the wagering ...
Resolved
€1,500
Resolved
Unique Casino - Stalling my verification and payment
Hello, i played and won 1500 € on unique Casino last Week on 19. October Friday, which i withdrawed. I immidiatly uploaded my verification documents ...
Resolved
€1,400
Resolved
Roy Richie Casino - Delayed Trustly payment for 10 days
Hello!I received my welcome bonus to Roy Richie Casino in 24.10.2018. I then proceeded to complete the wagering and withdrew 1400€. I verified my ...
Resolved
€3,500
Resolved
7 Spins Casino - Cancelled cashout of €3,500 due to 'random verification'
Hello,21/10/2018 I made a deposit 1520 euros and win 3500. Documents uploaded and my account was verified. 22/10/2018 I requested a withdrawal 3500 ...
Resolved
$214
Resolved
Planet 7 Casino - Bitcoin withdrawals delayed for a month
Hello,I submitted two bitcoin withdrawal requests for $100 and $114 on October 6, 2018. These requests were supposed to be approved within 3 business ...
Resolved
ETH8
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mBit Casino - Stalling my withdrawal request of 25 ETH
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Resolved
£2,500
Resolved
10Bet Casino - Stalling payment
I have made a withdrawal request of £2500 from this company and for some reason they don’t seem to want to pay up. I have since self excluded as I ...
Resolved
$9,505
Resolved
Winward Casino - Not closing my account despite requesting it many many times!
I am a top tier vip on winward casino and have lost a lot of money on the site. I have requested many many times for the casino to close my account ...
Unresolved
€100
Unresolved
Jetspin Casino - "Technical Issues" preventing withdrawal
I actually think JetSpin is a great looking site and has a great welcome offer but I'm sort of thrown for a loop when it comes to how they have ...
Resolved
Resolved
Golden Star Casino - Refused to pay winnings because I failed to remember what game I played one year ago
Hello! Goldenstar-casino confiscated 742 euro from me with the ridiculous arguments. First, they asked me for a lot of different documents. As if that ...
Rejected
$600
Rejected
Raging Bull Casino - Account blocked & withdrawal cancelled
I recently deposited $50 with Raging Bull Casino and also claimed the WELCOME bonus which gave me double my deposit amount of $100 free to play with. ...
Resolved
$0
Resolved
BetOnline Casino - Confiscated $46,000 winnings without any explanation
I am writing because Betonline Casino has just confiscated my balance of $46,000 after I hit big on one of their slots. They haven’t provided any ...
Resolved
£32,500
Resolved
21 Casino - Delaying £32,500 payment for months
Hi on 16/08/2018 i signed up to 21 casino and took there welcome offer up off them which was 200% matched too 10000 so therefore i deposited £5000. i ...
Resolved
$4,000
Resolved
Rich Casino - Withdrawal returned to casino account twice
Today is my 3rd attempt at withdrawing 4000.00. The first attempt was placed on October 15 2018 and was put back into my casino account on October 18 ...
Unresolved
€3,740
Unresolved
Omni Slots Casino - Refused to pay my €7,075 winnings due to software error which occurred AFTER my winning session
My winnings of €7075 on 16/07/2018 got voided because of the wazdan error (which happened a day later) on 17/07/2018. Let me explain this step by ...
Unresolved
$2,000
Unresolved
Las Vegas USA Casino - Non-receipt of $2,000 in winnings after a very long wait
I am awaiting payment of my $2,000. in unpaid winnings since about May 1. This withdrawal has been approved for payment since the beginning of May. ...