Resolved
$14,273
Resolved
Cool Cat Casino - Winnings over $7,000 not paid yet
After hitting a keno jackpot in early July, I submitted ID documents because I knew I was going to be cashing out a lot of my win soon. I was ...
Resolved
£192
Resolved
BetBoro Casino - Not received my money
My account has been fully verified and I submitted a withdrawal on the 17th September via bank transfer for £10. As I had never used this method ...
Resolved
$1,820
Resolved
NetBet Casino - 8 Days and counting and withdrawal is still yet to be processed
I have been a customer with Netbet since 2016. I have successfully withdrawn in the past (last process was a withdrawal of USD1200 in 2017). Given all ...
Unresolved
€3,000
Unresolved
1xBet Casino - Refusing to pay, won't say why
I have won around 3000euro at 1xbett. already i have send my IDcard and bankdetails for the verification. Then i alrealdy withdrawal 2000euro. i ...
Resolved
€400
Resolved
VulkanBet Casino - Withdrawal of €400 Delayed 30 Days
I've played two sessions of 400 € each in this casino. After the first session when I managed to recover my deposits I got verified and cashed out ...
Resolved
£3,400
Resolved
Mobile Wins Casino - Closure of account, still no sign from my £3,400 withdrawal
I deposited £30 via payforit mobile managed to run it up to £3400, had to send in documents all which passed the security teams verification process ...
Resolved
kr1,000
Resolved
Mr.Bet Casino - Unfairly setting limits on the available amount to withdraw
Yesterday i registred an account on mr.bet. I did not accept any bonuses, as I only want to play for my own deposits. I've deposit a few times, a ...
Resolved
Resolved
YoyoCasino - Would not payout my wins
I don't know what is going on with this casino. I have registered in Yoyo at the beginning of August, i was playing here some slots that I really like ...
Unresolved
€134
Unresolved
Guts Casino - Account closure and balance confiscation after using VPN
I'm using VPN tunnel for work to connect to the needed services in another country. During VPN session I login to the GUTS account and played for a ...
Resolved
£1,000
Resolved
AHTI Games Casino - Breaching responsible gambling policy
I am self excluded through Gamstop since April 2018. Yet, I was able to register with Ahti Games on 7th June. When I asked why I was allowed to make ...
Unresolved
€3,700
Unresolved
OceanBets Casino - Pending withdrawal for over 5 weeks
Dears, I would like to submit my complaint regarding OceanBets casino. I have submitted a withdrawal request for 3,700€ (ref. number 283723) on ...
Resolved
$500
Resolved
Playamo Casino - Withdrawal still not received
Tried to withdrawl winnings on 28th September of $500 5 days ago.. chat person said that payment made on the weekend.Today I emailed customer service ...
Resolved
kr4,950
Resolved
1xBet Casino - Withdrawal still not received
Hi, Have been in contact with 1xBet´s support for some days now because of the problems I have with my withdrawal. I get different information ...
Rejected
€50
Rejected
KingsWin Casino - Support refused to answer my questions and close my account
I just registered on Kingswin and deposited 50 euro. AFTER the deposit, i was automaticly linked to a KYC and i had to send a photo of my passport and ...
Resolved
$196
Resolved
GDFplay Casino - Payment delayed
Good day I won 196.28 dollars a GDF Play casino and request the withdrawal of 01.10.2018 on my Skrill account. I got an email from them to get money ...
Resolved
€100
Resolved
Golden Lion Casino - Withdrawal to Skrill unjustly denied
Hello. I have won some money from the welcome promotion. In the terms&conditions they say that you cannot withdraw less then 100€, so I did deposit ...
Resolved
£6,000
Resolved
The Grand Ivy Casino - Verification process issues
Dear Sir/Madame, At the end of August 2018 I joined this Casino online. The 1st of September I sent them all the documentation requested to start ...
Resolved
$7,240
Resolved
BetRally Casino - Stalling verification and withdrawal
Hello, I created an account with BetRally on the 25th of October. The account username is lukeam2000. On the 27th of October I tried to withdraw ...
Rejected
MRO0
Rejected
Casino Columbus - Deposit is not credited more than 6 days
I paid 0.2 monero, according to the instructions indicated in my account, here is the hash of the transaction: ...
Resolved
£291
Resolved
888 Casino - Troubles verifying ID and withdrawing winnings
Hi there, I recently set up an 888 account to have a go with the free play option. After using it for a while and had completed all the wager ...
Resolved
$850
Resolved
Playamo Casino - Withdrawals not received after 9 days of waiting
I made two cashouts on 20/9/2018 one for $650 and one for $200 it usually takes 2-3 business days to show in my bank account but it has now been 9 ...
Resolved
Resolved
Winward Casino - Unfair account closure and confiscation of winnings
Hello, I joined winwardcasino on 1st on October, this monday. I was playing a lot to be able to get good result on October race promotion. I was ...
Resolved
Resolved
21 Dukes Casino - Blocked account and declined €1,500 withdrawal on false grounds
Hello, I registered an account on 16.09 and made a deposit of 1800 euros with Bitcoin and won in a casino 5500 euros. I did not receive any bonuses ...
Unresolved
$12,500
Unresolved
Playamo Casino - Refused to pay out $12,500 dollars in winnings and closed my account for 'fraud'
So i recently decided to try my luck at online Casinos I googled a little bit and found that Playamo was a recommended online casino, so i decided to ...
Resolved
€2,450
Resolved
Cozyno Casino - Unfairly accusing me of using 'roulette strategies'
This is what happened: I opened an account at Cozyno. I did my first deposit of 900 euro and started playing liveroulette. I bet one number with 50 ...
Resolved
£1,250
Resolved
Royal Panda Casino - Nightmare verification process
Right so when I started playing on royal panda I really enjoyed it it was my go to casino that was untill I tried to withdraw my 1250 winnings. ...
Resolved
$1,979
Resolved
Raging Bull Casino - Kept Winnings and Closed my Account
On 4/14/18, I won a jackpot in the amount of$ 2,311.34 playing slots using the 275% bonus. I had just started playing here at Raging Bull and this was ...
Resolved
$5,029
Resolved
Planet 7 Casino - Almost a month, and no sign of any of my withdrawals
I have been a player with Planet 7 Casino for some time now. I generally love it. And I'm a VIP player. But it always seems to lack in the customer ...