Unresolved
Unresolved
Bovada Casino - Account suspended for 4 weeks with unknown reasons
On march 20th my account was suspended from Bovada. When i tried to log in they asked for verification is normal so i provided it. After about 4 days ...
Unresolved
€57
Unresolved
Anna Casino - Winnings removed due to mysterious bonus term violation, support not answering
My rather small winnings of 57 euros were removed after I had made a withdrawal. My deposit was only returned to my account. After sending them ...
Unresolved
£500
Unresolved
Costa Games Casino - Unjustified account closure and confiscation of winnings
i have been a member of this casino awhile and have never been lucky playing on this site, but kept getting emails with deposit offers tempting me to ...
Unresolved
$3,000
Unresolved
Bovada Casino - Delayed payout 3000$
I requested a payout on 2/28 for 3000 dollars with visa fast funds. It was approved 3/5. Today is 4/13 and I haven't received the money nor has the ...
Resolved
$2,600
Resolved
All Slots Casino - My withdrawal has been delayed
I wish to make a complaint about allslots I have been waiting for my withdrawal from allslots had email sent on the 5th April asking for document ...
Resolved
$1,000
Resolved
Royal Vegas Casino - Won $1000 on March 30th and still didn't receive it
won 1000 dollars on march 30th and still havent received it won 400 just after that and got it. Was told they were both sent together I want my ...
Resolved
$1,000
Resolved
Slots of Vegas Casino - Not Paying
$1000.00 withdrawal approved 2/18/16. Have been told it was escalated twice. Have been told I would have tracking number in 24hrs. That was 3 weeks ...
Unresolved
$4,500
Unresolved
Sun Palace Casino - Withdrawal $4,500 still pending after more than 10 days
Before I signed up for sun palace casino, I searched online to look at reviews from previous customers. Sun palace casino had great reviews in which ...
Resolved
€100
Resolved
Circus.be Casino - Not paying my withdrawal
I joined the site and won 100EURO, I requested a withdrawal, as I hd not had a bonus...I sent all relevent documents, and waited for my account to be ...
Resolved
€100
Resolved
Rich Casino - Withdrawal Declined, No Response or Email Support
Hello! I need help. I managed at Rich Casino no deposit bonus. I paid 25 euros (initial deposit) My player account is verified. I have made a ...
Unresolved
$6,000
Unresolved
Slots Plus Casino - $6000 in Winnings Not Paid Out
I have submitted withdrawals twice as once they cancelled it. Then after putting in my banking info three times they claimed they did not have it. I ...
Resolved
$350
Resolved
Planet 7 Casino - Withdrawal request is being totally ignored
I won a total of 350.00, both withdrawable after I full filled a bonus and free spins, and kept playing. I was also gifted with some card I've yet ...
Resolved
Resolved
Lucky247 Casino - Delaying my payment
Hi! For a while back (2016-02-27) I played on lucky247casino and won 4184euro. Uploaded all verification needed and waited for the withdrawal. When ...
Resolved
$2,500
Resolved
Planet 7 Casino - Delay in payment over 30 days
I have been waiting for my winnings for over 1 month,,I was told on March 19th that I was approved and then the chase was on to receive my payment $ ...
Unresolved
£3,000
Unresolved
Genting Casino - Live blackjack software glitch
I deposited a total of £3000 playing live blackjack on the evening of 17/04. During my time playing I encountered problems with their transmition of ...
Resolved
$1,725
Resolved
Cool Cat Casino - Excessive payment delays
Cool Cat Casino is delaying my cashouts as long as possible. I am being told that I can only have 1 withdrawal processed at a time, and the next will ...
Resolved
$5,159
Resolved
Slots Plus Casino - Delayed payment, violating their own withdrawal terms
Hi, I'm having issues on Slots Plus with my payouts (i guess they don't like people winning relatively big, though i have big deposit amounts ...
Resolved
$2,372
Resolved
Planet 7 Casino - Excuses After Excuses, Still No Payments
On 12-11-2015 I requested a withdrawal of $1800. On 12-18-2015 the withdrawal was approved minus $200 of which they labeled as a bonus. After numerous ...
Unresolved
£1,400
Unresolved
Euromoon Casino - Refusal to pay/ misleading bonuses added/software glitches and operating without a ukgc license
Hi there I have a huge complaint about Euromoons Casino. I deposited 1400 of my hard earned cash and on the only occasion that I have ever won at ...
Resolved
$3,827
Resolved
Club Player Casino - Delayed payments, not following published terms and conditions
I requested the following payouts: 2/2/16 - $1,016.00 (after bonus removal) 2/5/16 - $1,105.00 2/7/16 - $905.00 2/15/16 - $801.00 I have ...
Unresolved
€100
Unresolved
Magical Vegas Casino - Account closed and money confiscated without valid reason
Opened an account, deposited 100 Euros and accepted the bonus off of 100% match. Played for around 15 minutes and account was then locked out. Spoke ...
Resolved
Resolved
DoubleStar Casino - Winnings taken from balance due to false "breach" of T&C
I did a lot of research before registering for this casino. Reviews were good, T&C's were all pretty decent and straight forward. Good range of games ...
Unresolved
kr31,000
Unresolved
JoyCasino - Wrongfully blocked account, due to personal relationship to Head of Support
I deposited 3000sek,received a bonus, wagered the whole amount and then some. Withdraw my winnings (31.000sek), verfied my account and got an email ...
Resolved
Resolved
Grande Vegas Casino - Docs rejected and account closed!
I created an account at the grande vegas casino.and playing the slots with $ 50 NDB has won $ 250.I handed over some documents to be verified as ( ...
Resolved
$1,322
Resolved
Planet 7 Casino - Waiting for payments on requests since January
First of all, I will preface this by saying I do enjoy playing at Planet 7 and the sister casinos, I have always been paid, but right now it seems to ...
Resolved
$100
Resolved
Vegas Strip Casino - Been unjustly accused in bonus terms violation
I have won a bonus from Vegas Strip casino, respectfully I have waited since March 7th, 2016 when I submitted my documentation; the documentation was ...
Resolved
$2,272
Resolved
Dreams Casino - Delayed winnings
Requests submitted on 2/5 and 2/9 and all approved. I deposited $1100 at this casino and now I am requesting to be paid my approved winnings of $2272 ...
Resolved
£72
Resolved
NetBet Casino - Missing funds when winning on roulette
I was playing Immersive roulette 15/04/2016 around 11pm had a £30 bet on the numbers and 34 or one of the 30's came out which we had 2 pounds on and ...