Resolved
€2,400
Resolved
Mr Ringo Casino - Delayed 2400 Euro Withdrawal for almost two weeks
Hi, I deposited 70 Euro on May 17th and won a little. So i try to withdraw an amount of 2400 Euro the same day. After that i send them the ...
Resolved
Resolved
Golden Riviera Casino - Refusal of payment after sending ALL required documents including additional ones
I recently submitted a complaint against Golden Riviera Casino regarding the refusal of paying my winnings out to me. The casino required documents to ...
Unresolved
$55
Unresolved
Raging Bull Casino - No Payment Received
28461960 Requested 55.00 USD BankWire 12/30/2015 As you can clearly see the date, it is now 6/01/2016. Haven't received anything, but yet they ...
Unresolved
€625
Unresolved
Fastlane Casino - Delaying payment for over 3 weeks
It has now been over 3 weeks since I first requested my payout of €625. I have tried contacting them at least 5 times, both by email and by ...
Resolved
$1,665
Resolved
Planet 7 Casino - Payment delayed for almost 2 months
On April 7th, my withdrawal requests for $1000 and $665 were approved for payment, I have provided proof of this below. All of my required documents ...
Resolved
£8,000
Resolved
Smart Live Gaming Casino - Not getting paid
I played at this casino and won about £8,000. I submitted my withdrawal request (bank to bank card) on 7th May 2016 but have still to receive the ...
Unresolved
€690
Unresolved
Fastlane Casino - Stalling withdrawal for months!
So since there already are a couple of these complaints posted here I figured I wasnt going to paste mine, but Ive changed my mind, its probably ...
Resolved
$955
Resolved
Cleos Vip Room - Withdrawal check problem
I was issued a check for a withdrawal that I made for $955. It was sent out fedex. Because I live in USA I have had nothing but problems cashing this ...
Resolved
€500
Resolved
Karamba Casino - Giving me the run around with verification, stalling payment intentionally
Had a win at Karamba on May 28 have sent all docs as required at least 8 times now since 28/5/2016 (today is 3/6/2016. They are not responding to ...
Resolved
Resolved
Flamantis Casino - Unfair Self exclusion Flamantis Casino/Everymatrix
Hi i registered with this casino a few days ago. I deposited approximately £500. I received an email from Everymatrix on 30th May, saying as I was ...
Resolved
$1,400
Resolved
Bovada Casino - So Slow With Payment!
I requested a withdrawal of 1400 dollars on April 19th. On April 23rd it was approved. Today may 27th the twentyfifth day I still do not have my money ...
Resolved
$6,000
Resolved
Planet 7 Casino - Got only delays with my payments so far
I have three withdrawals totaling about 6,000. The initial withdrawal was submitted on April 4th. Approved April 21st due to verification delays. Now ...
Resolved
€1,500
Resolved
Casino Adrenaline - Winnings refused without any proof
Hi, I created an account there 2-3 months ago. During that time I made many deposits but did not win anything. Last time I was lucky and I have won + ...
Resolved
$2,500
Resolved
Silver Oak Casino - Payment run around
On May 1st I requested a withdrawl and sent in all the required paperwork. I verified that the paperwork was received After 10 business days I ...
Resolved
Resolved
Planet 7 Casino - Can't Get My Payment
I was approved with all documents confirmed on 3/28. They have said nothing is outstanding from my side. I've been following up consistently and keep ...
Rejected
$4,200
Rejected
Rich Casino - Suspicious Bonus Wagering Requirements
I have been trying to inquire about my bonus furfilment and it keeps going up. I have asked for a place on the site where I can check my bonus myself ...
Unresolved
$1,200
Unresolved
FashionTV Casino - Another delayed payment
Hi. I am an European "player" ;-) I have been playing at FashionTV Casino for some time now, and finally on the 01-May-2016 i won, 1200.-$ (about ...
Resolved
R14,973
Resolved
Yebo Casino - Possible roulette manipulation?
Good Day I am new to the online casino industry and therefore do not know who to complain to at this stage. I copied everyone in that I think can ...
Resolved
Resolved
Pamper Casino - Delayed Payment and Lack of Customer Service
Hello, according to the Pamper FAQ’s “Due to verification process for your security and ours, first time withdrawal request can take up to 10-14 ...
Resolved
$633
Resolved
Planet 7 Casino - Delayed payment, Check not sent
I recently cashed out my winnings and did a withdrawal through Planet 7. It was approved on 4/29.-----------Hi Randolph T,Login: < removed > ...
Resolved
€4,500
Resolved
Buzz Slots Casino - Account closed without reason
Monday May 30th i made a deposit of 60 euros to receive the daily free spins bonus. During the game time i won a total of 2500 euros, asking for the ...
Resolved
Resolved
TonyBet Casino - Payment declined and account suspended
I played Wheels of Fortune slots on Tonybet online casino and I won a huge amount on may 26 . The sum is about 105 k euros . I try redraw some of the ...
Unresolved
$1,800
Unresolved
Grand Reef Casino - Waiting two and a half weeks for a withdrawal
todays date is the 5th of April and on the 19th of March I requested a withdraw of $1800. after calling them a number of times the only response I get ...
Resolved
$1,575
Resolved
Ruby Slots Casino - Over 4.5 months and still waiting for payment
I have been waiting for over 4 months to receive two withdrawals of a total of 1575$. I have been calling weekly, sometimes twice weekly and all I am ...
Unresolved
$250
Unresolved
Golden Lady Casino - Stalling $250 for ages
My second deposit with GoldenLady Casino of $100 attracted a 400% bonus. When I was finished the play through requirements there was over $3,000 in ...
Unresolved
Unresolved
Slotty Vegas Casino - Incorrectly registered as a "Self Exclusion" instead of simple account closure
I recently decided to close my account with Slotty vegas. I contacted online live customer support and a guy called Sean responded. I stated i wanted ...
Resolved
$500
Resolved
Bovada Casino - Fast Funds Delay Since March 20th
I requested a withdrawal of $500 via Bovada's Visa Fast Funds on 3/20 (almost two months ago now). And I still have not received anything that makes ...
Resolved
€302
Resolved
Play2Win Casino - Stalling 300€ withdrawal
I received a bonus to play on this casino, before accepting it I asked for conditions and term, in order to be sure to receive my money in case of ...