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Planet 7 Casino - Another Delayed Payment

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 1000
Posted on April 29, 2017

Greetings - I had a withdrawal request for $1000 approved at Planet 7 on 3/4/2017 and still have not received payment. I spoke to customer service via chat a few times since then and was continuously told that it had been "escalated" and to "wait another week". i get it that things get backed up, but 2 months on top of the extended time it takes to get a withdrawal approved in the first place is unacceptable. Is there someone around who can help me get this payment pushed through and off to the processors?

Thanks!!

-dave

AskGamblers
Posted on May 3, 2017

Dear Planet 7 Casino,


Please let us know if there's some update regarding this case.

Posted on May 6, 2017

Hi Dave--

You know I'm always here for you. ;-)

I've checked on your payment and I do see it's already been sent to be processed. If you've not already received it, I would expect you'll see it in your account sometime by mid-week, this coming week.

Have a great weekend!

Tawni

Posted on May 8, 2017

I sure do, Tawni . I'd be lost (and penniless) without you. Got the funds today. Thanks, as always.

AskGamblers
Posted on May 8, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

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