Unable to request a withdrawal
I deposited via debit card. I wanted to withdraw a certain amount which I was unable to do. After querying, I was informed I am unable to withdraw as its not supported for withdrawals. I then asked if I could please withdraw via Skrill or Electronic transfer and I was informed no....only via the method which I have deposited. My argument is why do they accept my deposit if I am unable to withdraw on that debit card. I regard it as stealing. What if I won a huge jackpot and unable to get the money? What is the purpose of me playing on that online casino. I play at other online casinos and I do not have the issue of withdrawals no matter what deposit method is used? Please assist to what I am able to do?.
Winner Casino Complaint Stats
Resolved
36 / 92
Avg. Amount
$3,700
Avg. Complaint Duration
45 days
Avg. Response Time
3 days
Winner Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 24 out of 60 complaints in this category have been resolved.
This operator's average complaint duration is 45 days, while the average duration across all operators is 8 days.