What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

888 Casino - Account disabled temporarily dur to misunderstanding

RESOLVED
Complaint Info
Disputed casino 888 Casino
Reason Account closure
Maury Canada
Posted on January 31, 2021

So I have been verified for my id I have received an email saying I was approved. I was in the middle of a game and got kicked. I tried to re log and was greeted by an account temporarily disabled message. I emailed support and they told me my account was disabled because I was reported for a comment I made about my ipads battery life, this is what i was sent.

“Dear Maury,

Thank you for contacting 888casino .

Maury, We are contacting you regarding recent comment made during the Live Dealer chat. You mentioned "Hi, on 14 percent lets winbig before i die bro" and we will kindly clarify those comments to we can best assist you. “

I guess someone was worried about my well being, but i was talking about my battery life this is so ridiculous. I have emailed back support saying this and now I am being ghosted. This really sucks because I was enjoying my experience up until then, I feel robbed because this is a ludicrous reason to ban someone.

Reference number # 210128-004407

Username: Mr.Rich

Somebody please help.

I deposited and didn’t even get to play my funds, my towns on code red lockdown and I have a broken hand, this was a great pass time. I will not use chat from now on only emotes.

Maury Canada
Posted on January 31, 2021

My issue has been resolved... Thank you 888 support.

AskGamblers
Posted on February 1, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy