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PokerStars Casino - Freezing my account and not responding

UNRESOLVED
Complaint Info
Disputed casino PokerStars Casino
Reason Registration issues
Posted on April 6, 2020

Pokerstars taking weeks to verify my account and ignoring all contact. Instantly froze my account for no reason. It’s been a month now and I haven’t had any response whatsoever. Reading online I’m not the only one at all! Ignored on twitter, emails, everything. I’m hoping by putting a complaint in here I will get a response. There’s absolutely no reason to freeze my account as I’m a brand new customer using the website to play a house game with work colleagues

PokerStars Casino Complaints

  • 130 of 168 resolved
  • 2 days avg response
  • 5 days avg complaint life
  • 2,829 USD avg amount

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