Posted on August 5, 2015
$159.25 Withdrawn on 2/17. Initially was not told that documents needed to be updated. "Approved" on 3/24. "Technical issues" with the "payment processor" mean I STILL (as of 5/3) not received any payment...
Complaint Info
| Disputed casino | Atlantis Gold Casino | |
| Reason | Delayed payment | |
| Amount | $ 159 |
AskGamblers
Posted on May 11, 2015
Dear @AndrewL418,
Any update considering your complaint? Thank you.
Posted on May 12, 2015
No progress.
AskGamblers
Posted on July 31, 2015
This case has been reopened upon casino’s request and we would like to give it one last chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.
AskGamblers
Posted on August 4, 2015
@AndrewL418,
It's a nice practice to confirm if your complaint is resolved or not, thank you.
Posted on August 4, 2015
Finally received payment (with a much larger than originally quoted fee) July 17.
AskGamblers
Posted on August 5, 2015
Based on player's last comment, we consider this case as resolved and it is now officially closed.
Atlantis Gold Casino Complaints
- 30 of 39 resolved
- 2 days avg response
- 4 weeks avg complaint life
- 1,502 USD avg amount
-
Unresolved
Atlantis Gold Casino - Non payment of withdrawals
$1,800
Unresolved
Atlantis Gold Casino - Non payment of withdrawals
i withdrew 800.00 and 1,000.00 in february 2016. never got paid by casino. after many, many emails which were mostly ignored, they have now locked me ...
Read more -
Resolved
Atlantis Gold Casino - Still no payment 10 weeks after completing verification
$400
Resolved
Atlantis Gold Casino - Still no payment 10 weeks after completing verification
I won $400 in late December 2015 and successfully completed the verification process on about Jan. 11 2016 (after waiting several days for them to ...
Read more -
Unresolved
Atlantis Gold Casino - Non-payment, unauthorized transactions with my credit card
$850
Unresolved
Atlantis Gold Casino - Non-payment, unauthorized transactions with my credit card
Hello. Thank you for hearing my complaint. During latter October, early November, 2015, I decided, for convenience, to play a few dollars of online ...
Read more -
Unresolved
Atlantis Gold Casino - 4 months and still waiting to be paid
$1,990
Unresolved
Atlantis Gold Casino - 4 months and still waiting to be paid
This is a complicated issue. It's directed to Atlantis Gold, sister casino of Monarch's online casino which is closed. In August 2015 I made a deposit ...
Read more
Have trouble with Atlantis Gold Casino?
