$159.25 Withdrawn on 2/17. Initially was not told that documents needed to be updated. "Approved" on 3/24. "Technical issues" with the "payment processor" mean I STILL (as of 5/3) not received any payment...
Complaint Info

Dear @AndrewL418,
Any update considering your complaint? Thank you.
No progress.

This case has been reopened upon casino’s request and we would like to give it one last chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

@AndrewL418,
It's a nice practice to confirm if your complaint is resolved or not, thank you.
Finally received payment (with a much larger than originally quoted fee) July 17.

Based on player's last comment, we consider this case as resolved and it is now officially closed.
Atlantis Gold Casino Complaints
- 30 of 39 resolved
- 2 days avg response
- 4 weeks avg complaint life
- 1,502 USD avg amount
-
Unresolved
Atlantis Gold Casino - Non payment of withdrawals
$1,800
Unresolved
Atlantis Gold Casino - Non payment of withdrawals
i withdrew 800.00 and 1,000.00 in february 2016. never got paid by casino. after many, many emails which were mostly ignored, they have now locked me ...
-
Resolved
Atlantis Gold Casino - Still no payment 10 weeks after completing verification
$400
Resolved
Atlantis Gold Casino - Still no payment 10 weeks after completing verification
I won $400 in late December 2015 and successfully completed the verification process on about Jan. 11 2016 (after waiting several days for them to ...
-
Unresolved
Atlantis Gold Casino - Non-payment, unauthorized transactions with my credit card
$850
Unresolved
Atlantis Gold Casino - Non-payment, unauthorized transactions with my credit card
Hello. Thank you for hearing my complaint. During latter October, early November, 2015, I decided, for convenience, to play a few dollars of online ...
-
Unresolved
Atlantis Gold Casino - 4 months and still waiting to be paid
$1,990
Unresolved
Atlantis Gold Casino - 4 months and still waiting to be paid
This is a complicated issue. It's directed to Atlantis Gold, sister casino of Monarch's online casino which is closed. In August 2015 I made a deposit ...
Have trouble with Atlantis Gold Casino?