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Atlantis Gold Casino - After 5 weeks of "processor issues" I still wait for my small withdrawal

RESOLVED
Complaint Info
Disputed casino Atlantis Gold Casino
Reason Delayed payment
Amount $ 159
Posted on August 5, 2015

$159.25 Withdrawn on 2/17. Initially was not told that documents needed to be updated. "Approved" on 3/24. "Technical issues" with the "payment processor" mean I STILL (as of 5/3) not received any payment...

AskGamblers
Posted on May 11, 2015

Dear @AndrewL418,
Any update considering your complaint? Thank you.

AskGamblers
Posted on July 31, 2015

This case has been reopened upon casino’s request and we would like to give it one last chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

AskGamblers
Posted on August 4, 2015

@AndrewL418,
It's a nice practice to confirm if your complaint is resolved or not, thank you.

AndrewL418 Virginia
Posted on August 4, 2015

Finally received payment (with a much larger than originally quoted fee) July 17.

AskGamblers
Posted on August 5, 2015

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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